1. Privacy Policy
1.1. Introduction
Offiio Solution Private Limited (“Offiio”, “we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy applies to all visitors to our website (https://offiio.com), our clients, and users of our mobile applications (collectively, the “Services”).
1.2. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, organization name, and other contact details
- Device & Usage Data: IP address, browser type, operating system, pages visited, time spent, crash logs
- Mobile App Data (Offiio Chat): Device info, limited metadata for session management
1.3. Use of Collected Data
We use your data to:
- Provide, maintain, and improve our services
- Communicate with you regarding updates and support
- Monitor usage for security and performance
- Ensure proper functioning of internal office communication via Offiio Chat
1.4. Data Storage & Retention
- Website data is stored securely on encrypted servers
- Offiio Chat messages and calls are not stored or recorded
- Chat data is auto-deleted after each session or based on admin settings
1.5. Data Sharing
We do not sell or rent your data. We may share it:
- With trusted partners for essential services (e.g., hosting, analytics)
- When legally required by law or government
1.6. Your Rights
You may request:
- Access to your data
- Correction of inaccurate data
- Deletion of your data (where applicable)
1.7. Security
We implement strong security protocols, including HTTPS, encrypted storage, and access controls.
1.8. Contact
For privacy concerns: [email protected]
2. Terms of Use
2.1. Acceptance
By accessing our website or using any Offiio products or services, you agree to be bound by these Terms of Use.
2.2. Eligibility
Our services are intended for business and enterprise users only. Offiio Chat is for internal company use by employees of Offiio.
2.3. User Accounts
- Users must keep login credentials confidential
- Only Offiio admin can activate new users for Offiio Chat
- Unauthorized access or activity will result in account suspension
2.4. Prohibited Conduct
You may not:
- Misuse the website or app
- Attempt to breach our systems or security
- Impersonate any person or entity
2.5. Limitation of Liability
Offiio is not liable for:
- Data loss, system downtime, or any indirect damages
- Delays or disruptions due to external services or force majeure
2.6. Changes to Terms
We may revise these Terms from time to time. Continued use of the Services means you accept the updated Terms.
3. Terms & Conditions (T&C)
3.1. Scope
These T&C apply to all users of Offiio’s website, services, mobile apps, and internal tools.
3.2. Service Availability
We aim for 99.9% uptime. However, we do not guarantee uninterrupted access due to maintenance or unforeseen issues.
3.3. Subscriptions & Billing
- Paid services are governed by subscription agreements
- Non-payment may result in suspension or termination of access
3.4. Intellectual Property
All content, software, and trademarks are owned by Offiio or its licensors.
3.5. Termination
Offiio reserves the right to terminate services if:
- T&C are violated
- Fraud or misuse is detected
3.6. Governing Law
These terms are governed by the laws of India. Disputes shall be subject to jurisdiction in Ahmedabad, Gujarat.
4. Offiio Chat App – Special Conditions
- Only Offiio admins can register users
- Peer-to-peer chats and calls only among verified employees
- No chat or call content is stored on Offiio servers
- Chat messages are auto-deleted after session ends
- No analytics or advertising SDKs are used in the app
- All communication is secured via end-to-end encryption
5. Cookie Policy (Website)
5.1. Use of Cookies
We use cookies to:
- Enhance site functionality
- Remember user preferences
- Analyze site traffic via Google Analytics
5.2. Managing Cookies
You may control cookies via browser settings. Disabling cookies may limit some website features.
5.3. Third-Party Services
We may integrate:
- Google Analytics
- Zoho CRM
- Cloudflare CDN (for speed and security)
6. Contact Information
Offiio Solution Private Limited
📍 Registered Address: 652/2, Sector 8, Gandhinagar, Gujarat, India. 382007.
🌐 Website: https://offiio.com
📧 Email: [email protected]